Result 1 out of 10
What should the selection process for Onboard Sales Ambassadors based on?
2. Crew interview/assessment
3. Sales results - performance
4. gateretail/airline nominated
5. Voluntary – recommend yourself
Result 2 out of 10
What training or support would you require as an Onboard Sales Ambassador?
2. Sales Training (PAs, Trolley displays, Selling etc)
3. Influencing course (Profiling, Cultural Awareness, CRM etc)
4. Coaching and Management course
6. Pre-order process (Warehouse training/visits, Catering cycle)
Result 3 out of 10
As an Onboard Sales Ambassador what type of communication would you require from gateretail?
1. Product information (best sellers, features & benefits)
2. Airline performance (SPH, revenue etc)Airline performance (SPH, revenue etc)
3. New product range launch dates/road-shows
4. Crew incentives and onboard promotions
5. Airline key priorities (e.g. increase pre-order volume)
Result 4 out of 10
As an Onboard Sales Ambassador what would be your preferred channels of communication?
5. Airline communication channels (e.g. cc notices, briefing)
6. Posters/TV screens in crew briefing rooms
Result 5 out of 10
As crew, what type of support would you require from Onboard Sales Ambassadors?
1. Onboard sales coaching
2. Classroom based training
3. Portal based ambassador-led training
4. Communication of crew opinions to gateretail/airline
Result 6 out of 10
As crew, what type of communication would you require from Onboard Sales Ambassadors?
1. Product information (best sellers, product features & benefits)
2. Inspirational material (trends, fashion, interesting metrics)
3. Crew incentives and onboard promotions
4. Airline key priorities (e.g. increase pre-order volume)
5. Airline, gateretail news items
Result 7 out of 10
In your opinion, what do you see as the main challenges for Onboard Sales Ambassadors? Use only one word. You can submit multiple entries.
Result 8 out of 10
How should the performance of Onboard Sales Ambassadors be measured?
1. Exceeding or meeting individual sales targets
2. Exceeding or meeting collective sales targets
3. Level of content sharing and digital interaction
4. Rated by crew – Cabin crew Advisor
Result 9 out of 10
What rewards should Onboard Sales Ambassadors receive?
3. Exclusive invitations to VIP events and training
4. Rostered time for additional sales training
5. Rewards for the crew team onboard
Result 10 out of 10
In your opinion, what would be the best name for the Onboard Sales Ambassador role?